Certified Medical Assistant-Bilingual preferred

Position Summary

The Medical Assistant supports Providers in delivering high-quality patient care by performing clinical and administrative duties under supervision. This role ensures efficient patient flow, accurate documentation, and a well-maintained clinical environment.

• Key responsibilities
• Perform clinical procedures under the supervision of the Provider.
• Assist Providers during patient examinations and procedures.
• Escort patients to exam rooms, conduct patient intake interviews, and accurately measure and document vital signs including weight, blood pressure, pulse, and temperature in the medical record.
• Provide patient education and instructions as directed by the Provider.
• Ensure all relevant reports, laboratory results, and documentation are reviewed, filed, and available in the patient’s medical record prior to appointments.
• Maintain exam rooms by stocking necessary medical supplies, preparing instruments, and ensuring proper sterilization procedures are followed.
• Manage incoming telephone calls by taking accurate messages and responding appropriately to patients, physicians, and pharmacies within scope of practice.
• Triage and route messages from patients and front office staff to Providers in a timely manner.
• Maintain required clinical logs and perform routine safety checks, including refrigerator temperature logs, emergency medication checks, expired medication monitoring, oxygen tank checks, and sterilization fluid changes.
• Comply with all clinical protocols, safety standards, and regulatory requirements.
• Perform additional duties as assigned by the Clinical Lead and/or Office Manager.

• Skills & competencies
• Strong interpersonal and communication skills with the ability to interact professionally with patients, Providers, and staff.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced clinical environment.
• Strong documentation and data entry accuracy.
• Ability to maintain confidentiality and handle sensitive information in compliance with HIPAA regulations.
• Critical thinking and sound judgment within scope of practice.