Service Coordinator

About Company

Redwood Coast Regional Center (RCRC) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCRC provides intake, assessment, diagnosis, and coordinates community-based services for over 10,000 children and adults with developmental disabilities in Del Norte, Humboldt, Lake, and Mendocino counties. We work in partnership with many individuals, family members, community leaders, and agencies to help the people we serve live quality, independent lives in our region.

About the Role

• The Service Coordinator plays a pivotal role in connecting individuals and families with essential social assistance services to improve their quality of life.
• This position involves assessing client needs, developing personalized service plans, and coordinating with various community resources and agencies to ensure timely and effective support.
• The Service Coordinator acts as a liaison between clients and service providers, advocating for client needs and facilitating communication to resolve any barriers to service delivery.
• Success in this role requires a compassionate approach, strong organizational skills, and the ability to manage multiple cases simultaneously while maintaining detailed records.
• Ultimately, the Service Coordinator contributes to the well-being and empowerment of vulnerable populations within the Lakeport community by ensuring access to comprehensive social support services.

Minimum Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field.
• Minimum of 2 years experience in social assistance, case management, or a related role.
• Strong knowledge of social service programs, community resources, and eligibility criteria.
• Excellent communication and interpersonal skills to effectively engage with diverse client populations.
• Proficiency in maintaining confidential client records and using case management software.

Preferred Qualifications

• Master’s degree in Social Work or related discipline.
• Experience working within the Lakeport community or similar social service environments.