Advanced Office Clerk

About Company

Since 1984, Professional Performance Development Group (PPDG) has been proudly Serving Heroes by connecting exceptional healthcare professionals with rewarding opportunities across military, federal, and commercial healthcare facilities. Guided by our core principles of excellence, integrity, and collaboration, we are dedicated to delivering high-quality staffing solutions that strengthen the delivery of patient care nationwide. Rooted in a culture of Linked Prosperity, PPDG values the success of our clients, employees, and partners alike—offering competitive compensation, comprehensive benefits, professional growth, and a cooperative workplace built on trust, respect, and service. As a proud Department of Defense Partner Employer and participant in the Military Spouse Employment Partnership (MSEP), PPDG remains committed to supporting our Nation’s Finest through meaningful careers that make a lasting impact.

Advanced office clerk

Location

• WRNMMC,
• Bethesda,
• MD
• Schedule: M–F, 8-hour shift between 0645–1700 (30-min unpaid lunch)
• Reports To: TBD

SUMMARY

Provides clerical and administrative support for the Radiology department. Schedules patient appointments in MHS GENESIS for primary, specialty, and subspecialty care. Contacts patients to schedule, reschedule, or cancel visits, including consult/referral appointments. Supports medical records functions by processing, maintaining, and organizing inpatient and outpatient records and ensuring compliance with regulatory requirements.

Qualifications

• High school diploma or GED
• Minimum 12 months office experience
• Knowledge of military structure, Microsoft Office, medical terminology, and HIPAA
• Strong interpersonal, communication, and organizational skills
• Ability to work independently, apply judgment, and learn in-house scheduling systems

• Key responsibilities
• Receive and direct phone calls and visitors; provide basic authorized information
• Schedule, modify, and process appointments in MHS GENESIS
• Arrange consults, follow-up visits, x-rays, and lab tests; explain preparation requirements