Research Support Specialist (A)- Full Time- Bascom Palmer Eye Institute Miami, Florida

Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.

Teamwork

• Ability to work collaboratively with others and contribute to a team environment.
• Technical
• Proficiency: Skilled in using office software, technology, and relevant computer applications.

Communication

• Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. DEPARTMENT ADDENDUM 1 Primary Recruitment Support
• Assist with patient recruitment for multiple ongoing Glaucoma clinical studies.
• Identify potential study candidates through clinic schedules, referrals, and study databases. 2 Study Education & Communication
• Clearly explain all study-related details to patients, including purpose, procedures, time commitments, risks, and benefits.
• Answer patient questions in a professional, empathetic, and compliant manner. 3 Outreach & Scheduling
• Conduct initial outreach calls, follow-up calls, and reminder calls to potential and enrolled participants.
• Schedule screening and study visits in coordination with clinic and research staff. 4 Tracking & Documentation
• Maintain accurate records of contacted patients, enrolled subjects, and recruitment status.
• Track recruitment metrics, enrollment goals, and participant retention over time.
• Update study logs and databases in compliance with protocol and regulatory requirements. 5 Clinic Support & Referrals
• Assist in-clinic when needed to introduce studies to newly referred or eligible patients.
• Collaborate with physicians, coordinators, and clinic staff to support recruitment efforts. 6 Retention & Follow-Up
• Support participant retention by maintaining regular communication and addressing concerns.
• Ensure participants are informed of upcoming visits and study requirements. 7 Compliance & Professionalism
• Follow all study protocols, privacy regulations and institutional guidelines.
• Maintain a professional and patient-centered approach in all interactions.
• Bilingual English Spanish preferred This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status

Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.