DESC
Location
Seattle, Washington
Salary
$38 - $42 / HOUR
Provide individualized, housing-focused services to clients to facilitate access to stable housing and reduce barriers to success. Responsibilities include conducting assessments, implementing service plans, and managing crises within the shelter environment.
Requires a Bachelor's degree in a behavioral science or a combination of relevant experience and demonstrated ability. Candidates must have experience working with homeless or mentally ill populations and a commitment to Housing First principles.
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
Case Managers provide housing-focused, individualized services to clients in order to facilitate access to housing.
Utilize current county-wide assessment tool and/or DESC assessment tool to assess clients’ needs, facilitate housing placement, and inform service planning. Establish and implement individualized service plans for all clients on caseload, focused on facilitating housing placement and reducing potential barriers to housing success. Incorporate client goals and strengths into service planning. Complete progress notes and other required documentation in a timely manner, with attention to established performance outcomes. Become familiar with resources, community services and housing options that meet the needs of vulnerable, disabled and homeless adults. Become familiar with Rapid Rehousing and assist with enrollment and placement for clients. Assertively research housing options, including market-rate housing. Assist with updating, maintaining, and distributing client resource handouts. Collaborate with other DESC programs and external agencies for effective provision of client services. Work shifts as assigned covering milieu to maintain order and communicate/enforce agency rules. Intervene in crises with individual clients and in the shelter milieu generally. Register clients and document services provided during shift hours, in accordance with established procedures. Actively participate in staff meetings and training sessions. May focus on serving a demographic disproportionately affected by homelessness, such as Native Americans and Alaska Natives, African Americans, Latinos, veterans, or elders. Develop related expertise and knowledge of available resources. Provide focused outreach to clients in specialty area. Other duties as assigned.
Fluency in Spanish or other highly relevant language. BA in social or behavioral science. Depending on current team needs: preference for work experience, education, and/or lived experience relevant to serving Native Americans or Alaska Natives, African Americans, Latinos, veterans, or elders. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
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