Administrative Assistant - FC Pilot (Behavioral Health)

Requirements

• High School Diploma
• 1-3 years closely related experience; experience in a clinical setting or in behavioral health is preferred
• Excellent verbal and written communications skills
• Must have strong proficiency in Microsoft Outlook, Word and data entry programs

Description

• The basic function of the Administrative Assistant is to provide efficient and effective data management and organizational support.
• Consistently demonstrates support as part of the team to meet departmental goals and objectives
• Demonstrates good judgment in making decisions, seeks direction from supervisor as needed, and refers to agency policy and procedures for guidance with decision making.
• Accurately obtains and tracks required data.
• Compiles and enters Quality Improvement data on a monthly basis
• Types and distributes agency correspondence and reports accurately, with good appearance and promptly.
• Screens telephone calls including maintenance of tracking spreadsheet regarding referral disposition.
• Records and distributes monthly meeting minutes
• Assists with preparation and implementation of monthly meetings.
• Maintains centralized calendar for programmatic staff and Psychiatrists.
• Assists therapists and case managers with necessary paperwork for Medicaid billing purposes.
• Effectively organizes workload, using priorities to schedule and meet deadlines.
• Maintains files and reports in an organized manner.
• Interacts with customers effectively verbally and nonverbally to promote consumer satisfaction.
• Identifies and focuses on meeting the needs of all customers.
• Adheres to agency and departmental policies and procedures.
• Assists the program director in developing and maintaining program rules and regulations.
• Completes projects and reports as requested by supervisor according to specified guidelines and in a timely manner.
• Consistently maintains confidentiality of all records.
• Uses computer programs efficiently to perform job responsibilities.