The Case Manager assists clients with serious mental illness in identifying recovery goals and implementing individualized service plans. They coordinate care between clinical teams, families, and community resources while conducting outreach and follow-up services.
Requirements summary
Candidates must have a high school diploma with 1.5 years of experience, or a relevant degree in behavioral health. A valid Arizona driver's license and a Level 1 Fingerprint Clearance card are required.
high schoolassociate degreebachelor degreepostgraduate degreeCase ManagementOutreachPatient AdvocacyInterpersonal CommunicationClinical DocumentationMicrosoft ExcelMicrosoft WordMicrosoft OutlookElectronic Medical RecordsCrisis PlanningService PlanningPatient CoordinationNextGenCollaborative CareDSM-V KnowledgeBehavioral Health Assessment
Job description
Job DetailsJob Location
Mitchell -
Phoenix,
AZ 85012Position
Type:
Full
TimeEducation
Level:
High
School
Diploma/GEDTravel
Percentage: Up to 50%
Job
Shift:
Day
ShiftJob
Category: Behavioral Health/Social Work Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes. HOPE ~ HEALTH ~ HEALING Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Mitchell Clinic.
Full-Time
Employed: 40 hours/week
M-F 8:30a - 5:30p
Location: 40 E Mitchell Dr # 100, Phoenix, AZ 85012 (Additional Language Differential Pay Available) NOW OFFERING AN ADDITIONAL $1.50/hr SMI DIFFERENTIAL Full Benefits Package, including 401K Generous PTO/Sick Time (4+ weeks in year 1) No experience required with a bachelors degree in behavioral health - we will train you
New grads welcome
Duties may include: Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals Completes assessments, crisis plans and individualized service plans Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place. Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure
Benefits
Dental Insurance
Disability Insurance
Employee Assistance Program
Wellness Program
Paid Time Off
Group Life Insurance
Medical Insurance
401k With Company Match
Sick Time
Professional Development
Pet Insurance
Gym Memberships
Scholarships
Clinical Supervision
Tuition Discounts
Employee Perks And Discounts
CEUs
Benefits &
Wellness: Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support 4 Weeks of paid time off in the first year Wellness program Pet Insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Tuition discounts with GCU and The University of Phoenix Working Advantage - Employee perks and discounts Gym memberships Car rentals Flights, hotels, movies and more Additional language pay differential Qualifications GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or An associates degree in the field of medical or behavioral, or A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or A bachelor's degree in the field of behavioral, or A master's degree or higher in the field of behavioral health
Computer
Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred Valid AZ Driver License. Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions Basic understanding of the DSM-V preferred Certified Case Manager strongly preferred Must pass background check, TB test and other pre-employment screening. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
