The Care Partner provides essential support care under the direction of a Registered Nurse to promote a positive patient experience. Responsibilities include assisting with activities of daily living, performing basic clinical functions, and maintaining a safe healing environment.
Requirements summary
Candidates must have a high school diploma or GED and at least one year of hospital experience. A Basic Life Support (BLS) certification is required upon hire.
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Night (United States of America) Job Summary: The Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs. The Care Partner may require approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills. Core Responsibilities and Essential Functions: Excellence in Patient Experience by partnering with health care team, patient and family. Patient Centered Care-Clinical Practice:
Supports an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan.
Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum.
Consistently implements all safety interventions to minimize risk in achievement of intended outcomes.
Protects rights and dignity of patient.
Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.
Participates in hourly patient rounding.
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns.
Proactively offers assistance and comfort measures to patients and families.
Present self in positive and professional manner and show sensitivity to concerns and needs of others. Patient Centered Care
Provides patient care under the direction of the RN.
Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Assist RN and other members of health care team with care delivery as assigned.
Assist in direct patient admission.
Monitors data entry for key patient safety information.
Participates in charge reconciliation.
Performs audits as requested. Teamwork
Supports initiatives of the Health care team.
Participates in unit performance improvement initiatives.
Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.
Transports unit supplies, patient care supplies, medications and equipment as assigned.
Practices accountability. Communication
Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
Uses safety communication techniques, i.e. Ask a question, Request a change,
Voice a concern, Use chain of command when necessary (ARRC).
Communicates completion of assignment/duties to RN or Charge Nurse.
Documents completion of patient care in EMR (Electronic Medical Record).
Communicates patient care concerns/problems/emergencies to the RN or
Charge Nurse in a timely manner. Real time communication is required.
Uses positive and respectful communication with all members of healthcare team, patients and families.
Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment. When devices are not properly working sequester, tag, and report to appropriate personnel.
Communicates with patient and updates white boards with information.
Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime. Safety and Infection Control
Provides a safe environment for the provision of patient care.
Consistent use of proper hand hygiene.
Keeps patient rooms and unit areas clean and free of clutter.
Follows appropriate PPE/Infection control policies in between patient care and equipment usage.
Reinforces the importance of universal precautions with patient and patients family.
Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).
Performs environment of care rounds.
Excellence in Patient Experience by partnering with health care team, patient and family. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: High School Diploma General-Preferred or GED General-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): Required Minimum Experience: Minimum 1 year Hospital Experience Required Required Minimum Skills: Ability to follow detailed directions. Strong interpersonal skills. Clear verbal and written communication, specifically ability to document. Ability to work individually and as part of a team. Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care. Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery. OUR MISSION: To enhance the health and well-being of every person we serve. OUR VISION: Deliver world-class healthcare to every person, every time. OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.
