Phoenix

Arizona

1532 live openings

Minimum Qualifications

• Bachelor's degree in human servies, social work, or a related field.
• Experience in a healthcare setting, preferably in care coordination or case management.
• Strong communication and interpersonal skills to effectively interact with patients and healthcare professionals.

Preferred Qualifications

• Experience with electronic health record (EHR) systems.
• Knowledge of community resources and support services available to patients.

Responsibilities

• Develop and maintain individualized care plans in collaboration with patients, families, and healthcare providers.
• Coordinate appointments, referrals, and follow-up care to ensure seamless transitions between different levels of care.
• Monitor patient progress and adjust care plans as necessary, providing ongoing support and education to patients and their families.
• Act as a liaison between patients and healthcare providers, facilitating communication and addressing any concerns or barriers to care.
• Document all interactions and updates in the patient management system to ensure accurate and timely information sharing.

Skills

• The required skills of communication and interpersonal relations are essential for building trust and rapport with patients and their families, ensuring they feel supported throughout their care journey.
• Organizational skills are utilized daily to manage multiple patient cases, appointments, and follow-ups efficiently.
• Problem-solving skills come into play when addressing barriers to care, allowing the Care Coordinator to find effective solutions tailored to each patient's unique situation.
• Familiarity with healthcare regulations and policies is crucial for navigating the complexities of patient care and ensuring compliance.
• Preferred skills, such as knowledge of community resources, enhance the Care Coordinator's ability to connect patients with additional support services, further improving their overall health outcomes.