Provides basic patient care, activities of daily living, and specified treatments under the direct supervision of a nurse. Performs clerical duties, coordinates patient flow, and maintains a safe environment across multiple infusion centers.
Requirements summary
Requires a high school education and Basic Life Support (BLS) certification. Candidates must be at least 17 years old and possess strong communication and computer skills.
high schoolInterpersonal CommunicationPatient CareEmergency ResponseVital SignsInfection ControlBasic Life SupportMedical DocumentationClerical SupportPatient Flow CoordinationEpic Software
Job description
***Acute Care Technician II – Infusion – TriHealth - Float Pool
Make a difference every day as an Acute Care Technician II at TriHealth Infusion Centers. Join a compassionate, servant-led team committed to excellence in patient care while working in a supportive, high-energy environment.
We offer career growth opportunities, and a comprehensive benefits package.
Apply today and grow your career with a team that truly values you.
Location
• This position will travel to the 8 different infusion centers during the week to provide adequate staffing. The locations are Arrow Springs, Anderson, Butler, Good Samaritan Hospital, Kenwood, Oxford, Thomas Center, & Western Ridge.
Work Schedule
PRN/OPT
Day shift
No weekend or holiday rotation
Incentives & Benefits
We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement.
Reading and math ability appropriate to the position. Multi-line phone skills, familiar with patient call systems and pagers.
Basic Life Support (BLS) Basic Life Support for Healthcare Providers (BLS) Required
Job Overview
• This position provides assistance and/or performs basic activities of daily living and specified treatments and procedures under the direct supervision of the nurse. This position may perform non-direct patient care activities as assigned, requested, or directed. This position also performs clerical duties as assigned. Must have the interpersonal skill to communicate with respect and compassion to customers. This position also communicates information through various telecommunication devices and assists in coordinating patient flow.
Job Responsibilities
Acknowledges need for self growth and accountability. Identifies area for self improvement. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes.
Communicates effectively with others, and works in collaboration with all members of the health care team, and internal departments. Utilizes chain of command appropriately. Shows respect to patients, families, and co-workers. Reports patient related information in a timely manner, as well as problems completing assignment/tasks. Documents observations and tasks performed. Answers phone and patient calls promptly and courteously. Relays accurate and complete messages to the appropriate person, and provides complete follow-up. Assists internal and external customers by directing them and facilitating unit flow.
Maintains a safe environment. Reports safety hazards to appropriate personnel. Completes safety event report as necessary. Complies with Infection Control policies. Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards. Places emergency calls timely as directed (Code Blue, Fire, Special Alert, Rapid Response Team).
Maintains the medical record. Documents accurately in the medical record as per unit/TriHealth guidelines. Performs computer downtime procedures according to unit/TriHealth guidelines. Maintains proficient knowledge of computer applications specific to their unit/job. Provides other clerical support to unit as needed and directed by charge nurse or manager.
Performs and documents basic patient care tasks under the direct supervision of an RN. Maintains competency of tasks in which the PCA has been trained. Completes assigned tasks within required timeframe. Seeks clarification from the nurse when in doubt about how to proceed.
Performs supply, equipment, and environmental-related activities as required. Recognizes and reports problems with supply/equipment availability in a timely manner. Reports and follows through per unit standard concerning equipment that is broken or malfunctioning. Assures equipment/supplies are readily available for use by next person. Is knowledgeable of the function, operation, and maintenance of equipment specific to their role on the unit.
Other Job-Related Information: Must be 17 years of age or older
Acuity: Near - Consistently Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve
ALWAYS…
Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel
ALWAYS…
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
Offer patients and guests priority when waiting (lines, elevators)
Work on improving quality, safety, and service
Respect
ALWAYS…
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone’s opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.
Value
ALWAYS…
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage
ALWAYS…
Acknowledge wins and frequently thank team members and others for contributions.
Show courtesy and compassion with customers, team members and the community
Job Keywords: Infusion, Acute Care Technician, PCA, CAN, STNA, aide
