San Gabriel/Pomona Regional Center
Location
Pomona, California
Salary
$24 - $39 / HOUR
Provide comprehensive case management and service coordination for adults with intellectual and developmental disabilities. Develop individualized program plans and collaborate with families and community resources to ensure high-quality support.
Requires a Bachelor's degree in social work, psychology, or a related field and at least one year of experience with developmental disabilities. A valid driver's license and reliable transportation are mandatory for community-based visits.
San Gabriel/Pomona Regional Center (SG/PRC) is a private, nonprofit agency contracted with the California Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities. We proudly serve 30 cities across the Foothill, Pomona, and El Monte Health Districts within Los Angeles County. Our services span the full lifespan—from infants and toddlers, school-age children, and transition-age youth to adults and aging adults. At SG/PRC, our work is guided by compassion, collaboration, integrity, and a shared commitment to making a meaningful difference in the lives of the individuals and families we serve.
Reporting to the Adult Services III Manager, the Service Coordinator provides comprehensive and compassionate case management to adult individuals served and their families. This role offers the opportunity to make a meaningful difference working collaboratively with families and community resources to ensure the individuals we serve receive high-quality service support and thrive.
Employment Standards Bachelor's degree in social work, psychology, human development, sociology, public health nursing, or a related field. At least one year of experience working with individuals with developmental disabilities or a related field. Master's degree in a related field can be substituted for the required experience. Bilingual in Spanish is preferred. Knowledge and Abilities Knowledge of developmental disabilities and community resources. Strong interpersonal and communication skills (verbal and in writing). Experience in developing and implementing individualized service plans and meeting strict document timelines. Knowledge of behavior intervention techniques and best practices. Ability to independently plan and schedule work. Ability to develop individualized support plans and adapt strategies as needed. Strong organizational skills and attention to detail for documentation and case management. Ability to conduct in-person meetings and facilitate collaboration among various stakeholders. Excellent computer skills in MS Office, including Word and Outlook. Ability to multi-task, prioritize assignments, and meet deadlines with conflicting priorities. Ability to provide a compassionate, culturally sensitive approach to working with diverse populations. Other Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their home, in the community, or in our office location. Frequent telephone, virtual, and out-of-office meetings are required. A valid driver's license, reliable transportation and minimum liability insurance coverage is required. Physical Demands & Work Environment Work 60% of the time in an office environment and 40% in the community at meetings or home visits. Ability to drive to and from meetings or home visits and walk from car to and from appointments. Occasional walking and standing to attend and participate in office meetings and trainings. Ability to sit for extended periods and operate a computer for report writing. Clear verbal communication in person and by phone. Occasional lifting, pushing, or pulling of items up to 25 pounds. Adequate visual acuity to read documents, use computer monitor for prolonged periods, and review detailed information. 60% of the work time occurs in a typical office setting with standard lighting, temperature, and moderate noise levels. Employees are expected to follow safe and ergonomic work practices. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.
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