Behavioral Health Provider

Essential functions/Major duties and responsibilities

A. LCSW, SWLC, LCPC, and LCPC-C services

• 70%
• Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, physical abuse, etc.
• Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
• Monitor, evaluate, and record client progress with respect to treatment goals.
• Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.
• Modify treatment plans according to changes in client status.
• Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.
• Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.
• Counsel or aid family members to assist them in understanding, dealing with, or supporting the client or patient.
• Increase social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes.
• Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.
• Represent RiverStone Health in meetings, trainings or public events when needed.

• B. Discipline or program-specific duties 25%
• Attend essential clinic and all staff meetings.
• Attend continuing education trainings to maintain licensure.
• Prepare and give presentations during clinic, all staff, and other meetings within the organization.
• Potential requests to do community presentations.
• Involvement in media publications.
• Project involvement
• Building community relationships

• Non-Essential functions/Other duties as assigned ≥5%
• Perform other duties as assigned in support of RiverStone’s mission and goals.

Education and experience

Minimum Qualifications

• Master’s degree in psychology, counseling, social work or related behavioral health field.
• Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.

Preferred Qualifications

• Considerable social work experience specific to the position.

Required certificates, licenses, registrations

• Valid State of Montana driver's license
• Current Montana LCSW or LCPC license or candidacy in good standing.
• BLS Certificate

Knowledge, skills, and abilities

• Ability to maintain a calm and positive demeanor during difficult client interactions.
• Ability to display non-judgmental and empathetic listening skills.
• High degree of detail-oriented skill level.
• Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.
• Ability to work collaboratively and maintain a positive work environment.
• Ability to communicate clearly and accurately with supervisors, other RiverStone Health employees, community resources and clients and patients.
• Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
• Ability to understand and adhere to required administrative policies and procedures.

Customer service excellence

• Doing things right the first time
• Making people feel welcome
• Showing respect for each customer
• Anticipating customer needs and concerns
• Keeping customers informed
• Helping and going the extra mile
• Responding quickly
• Protecting privacy and confidentiality
• Demonstrating proper telephone etiquette
• Taking responsibility for handling complaints
• Being professional
• Taking ownership of your attitude toward Service Excellence.

Supervision

• None

Physical demands and working conditions

• Work is mainly performed in-person with clients, patients and their families.
• Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements. Integrates injury, illness, and loss prevention into job activities by attending any necessary training and implementing best practices.

Freedom to act & decision making

• Responsible to make appropriate diagnosis for patients with information provided by patients and knowledge of DSM criteria.
• Attend supervision meetings with your supervisor for ongoing clinical support.

Communications & networking

• Responsible for confidential medical and non-medical information.

Budget & resource management: Not applicable

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