The Travel Medical Assistant will support telehealth providers by managing schedules, preparing patient notes for chronic care management visits, and ensuring compliance with health information regulations. Key duties include executing onsite rounds with providers, educating patients on chronic care management, and obtaining necessary consents.
Requirements summary
Candidates must possess a current CMA/CCMA/RMA Certificate or have completed an accredited medical assisting program, though relevant experience in primary care may substitute. Essential requirements include reliable transportation, a valid driver's license, willingness to travel extensively (50%-60% productivity target), and proficiency in Microsoft Office and various EHR systems.
professional certificateAttention To DetailCommunicationProblem-SolvingDocumentationSchedulingPatient EducationTravelInitiativeAdministrative SupportMicrosoft SoftwareMedical AssistingEHR SystemsTelehealthPatient Care ManagementConsent ObtainingHealth Information Compliance
Job description
This position requires travel throughout the state of MA.
In this role, the Travel Medical Assistant will work closely with our Physicians and Advance Practice Providers (APPs) to facilitate visits to patients in long term care settings.
You will provide both onsite and remote administrative support to our MDs & APPs in the daily management of their practices, helping providers deliver high quality care and complete Initiating Patient Visits for Chronic Care Management services.
This is a hybrid role that combines overnight travel, local travel, and remote work, primarily overnight travel.
Overnight travel is an expected and essential part of the role and is structured to balance operational needs.
To be successful in the role, a travel productivity target of minimally 50% to 60% must be achieved.
The individual targets are dependent on home location, visit demand, and ability to travel locally overnight.
Primary responsibilities
Support telehealth providers through various tasks related to patient care management, organization, and communication.
Daily management of the assigned providers’ schedule to ensure appropriate coverage of facilities.
Prep the patient note and upload appropriate documentation to support chronic care patient visits.
Maintain health information in compliance with corporate and federal regulations.
Resolve issues that relate to clients, patients, operations, and workflows.
Frequent communication with providers, clients, etc., to ensure the success of the program/practice.
Execute onsite rounds with Telehealth provider using Tapestry issued equipment.
Provide patient education regarding the importance of chronic care management annual visits.
Obtain signed consent from patients for chronic care management.
Maintain a professional appearance with Tapestry issued uniforms and badges.
Maintain travel productivity rates of 50% to 60% based on home location, visit demand and ability to travel locally vs overnight.
Other duties as assigned to support department operations.
Minimum requirements
Current CMA/CCMA/RMA Certificate or completion of a CAAHEP accredited/medical assisting program, in lieu of, we will consider candidates with relevant work experience (preferably in primary care: internal medicine, geriatrics, or family medicine)
Reliable transportation and unrestricted real- ID driver’s license
Reliable and secure internet connection.
Willing to travel per the above requirements. May require occasional weekends as needed but primary work schedule will be M - F.
Proficient in Microsoft Software (Word, Excel, PowerPoint, and Outlook), Virtual Meeting Programs, Various EHR Systems.
May be required to have COVID-19/FLU vaccination per the facilities state guidelines.
Excellent verbal/written communication and presentation skills.
Strong analytical and problem-solving skills
Ability to show strong personal initiative and take ownership over work results.
High attention to detail, accuracy, and follow through.
This job description outlines the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. This document does not create a contract of employment, express or implied, or guarantee employment for any specific duration. Employment with TapestryHealth is at will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice.
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Travel up to 75% annually Anticipated range for this role is $27-29/hour. This position follows a location-based compensation structure. The posted salary range represents the potential pay range across various geographic markets. Actual compensation will be determined based on the candidate’s primary work location, experience, qualifications, and internal equity considerations, in accordance with applicable pay transparency laws.
