Job detail

Ward Clerk Med/Surg

Susan B Allen Memorial Hospital

#Quality Assurance #Lifting #CNA #BLS #CPR #Patient Transport #Office Equipment #Restocking #Infection Control #Physicians

Quick overview

The primary duties involve documenting patient information, processing physician orders, and maintaining effective communication with staff, patients, and visitors throughout the department and facility. Additional responsibilities include managing paper medical records, initiating CPR when necessary, and participating in quality improvement activities.

Requirements summary

Candidates must have a High School diploma or equivalent, with completion of a ward clerk training program being desirable. One year of experience as a ward clerk or in a similar clerical healthcare role is preferred, along with a minimum of BLS training, though CNA certification is preferred.

high schoolQuality AssuranceCommunicationRestockingInfection ControlTelephone OperationPatient TransportWork PrioritizationMedical Record MaintenanceOffice Equipment UsePatient RepositioningDocument Patient InformationIntercom UseTelemetry InterpretationCPR InitiationBLS TrainingProcess Doctor's Orders

Job description

Essential Functions

1) Document Patient information. 2) Process doctor's orders. 3) Communicate with co-workers, patients, visitors, and physicians. 4) Answer the telephone. 5) Use the intercom. Provide the information to the appropriate person or place throughout the department and facility. 6) Maintain the paper medical record. 7) Initiate CPR. 8) Organize and prioritize work to complete daily assignment. 9) Participates in quality assurance, assessment and improvement activities. 10) Follow all infection control procedures and policies (including use of universal/standard precautions). 11) Interpret telemetry monitor. 12) Performs other duties as assigned.
Non-Essential
Functions: 13) Performs activities related to necessary ongoing operations of the

Unit

a) ordering; b) restocking; c) cleaning. 14) Assists patients with activities of daily living. 15) Transport patients by pushing, pulling, lifting; in a wheelchair, bed, cart of geri chair. 16) Reposition patients with or without mechanical devices, by lifting, pulling and pushing.

Qualifications

Knowledge, Skills, and Abilities: Will be orientated to and maintain competence in working with patients in the following age categories: Med/Surg/Skilled/ ICU: Infant, pediatric, adolescent, adult, and geriatric patients. Competence at the beginning of employment will be measured through observation during orientation and review of documentation. Ongoing competence will be measures through observation of clinical practice, observation for performance evaluation, and competency in-service. See attached sheet for other initial and ongoing competence required by each department.

Education

High School diploma (or its equivalency). Completion of a ward clerk training program desirable.

Experience

One year of experience as a ward clerk or clerical healthcare role is desirable. One-year previous experience as a nurse assistant or similar position desirable in absence of ward clerk or clerical experience.
Certification/Licensure: C.N.A. certification preferred.
Code
Blue
Training: A minimum training level of BLS is required.

Physical Demands

May require constant sitting and grasping. It requires frequent lifting and carrying up to 5 lbs and bending. The job requires frequent reaching and twisting, as well as frequent pushing and pulling of objects up to 10 lbs. Occasionally walking is required. Eye-hand coordination, and finger and manual dexterity are required. Requires corrected hearing and vision to a normal range. Use of office equipment such as computers, telephones, copies and intercom is required. Repetitive movements such as typing and writing are required. Use of office equipment such as telephones, copying machines, computers, fax machines, pagers, and intercoms may be required. Job requires working under stressful conditions and/or irregular hours. Job requires potential exposure to body fluids and radiation. Requires the ability to distinguish letters and symbols.