Housing Placement Case Manager (Housing Navigation)

Description SCHEDULE: 40 hours; Mon, Tue, Thu & Fri OR Mon, Wed, Thu, Fri 8am – 6:30pm

This position follows a four-day work week, consisting of four 10-hour shifts. The regularly scheduled day off will be Tuesday or Wednesday. Candidates may indicate their preferred day off once a job offer has been extended, subject to program and operational needs.

Pays $23.48 - $28.18 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

Location: 444 Harrison Ave/PSI Shelters & community-based work

Summary of position

The Housing Navigation Case Manager (HNCM) will work within a team of case managers to ensure that we develop and execute sustainable and expeditious housing plans for currently homeless guests. The Housing Navigation Case Manager will engage with homeless guests to reduce barriers to housing and develop individual housing plans that will rapidly lead to safe, affordable housing with the supports necessary to sustain achieved housing. The HNCM and their team will work under tight timeframes for accurately entering guest information into the Pine Street Inn’s approved Homeless Management Information System (HMIS). Attention to detail and accuracy is critical in this position, The Housing Navigation Case Manager will provide exceptional customer service both internally and externally and will work in partnership with other PSI departments to provide integrated service delivery, which furthers our mission to eliminate homelessness.

The Housing Navigation Case Manager will work from the following principles

All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing. Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready”. Leverage guests’ strengths, assets, and connections to move quickly out of shelters and to any other housing. Recognize the impact of violence and victimization on development and coping strategies Employ an empowerment model Maximize guest choices and control over her/his recovery based in a relational collaboration Create an atmosphere that is respectful of the guests’ need for safety, respect, and acceptance Emphasize the guests’ strengths, highlighting adaptations over symptoms and resilience over pathology Minimize the possibilities of re-traumatization Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background Solicit guest input and involve guests in designing and evaluating services