Hospital Liaison, Rapid Engagement Team

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• Core responsibilities
• Serve as the primary point of contact between hospitals and Heritage
• Coordinate pre-discharge planning to ensure needed supports are arranged
• Conduct post-discharge follow-up with clients to support engagement and remove barriers
• Complete IATPs prior to discharge to ensure immediate access to care
• Build and maintain professional relationships with hospital teams across Illinois
• Collaborate with internal clinical and case management teams
• Document assessments, coordination activities, and outcomes efficiently and accurately
• Attend multidisciplinary and care planning meetings
• Identify gaps in hospital-to-community transitions and recommend improvements
• Maintain knowledge of hospital procedures, community resources, and regulatory requirements
• Perform additional duties as assigned to support agency mission

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• Knowledge, skills & abilities
• Strong understanding of hospital discharge processes and behavioral health systems
• Ability to quickly build rapport with clients, families, and hospital partners
• Excellent care coordination, problem-solving, and time-management capabilities
• Effective communication and collaboration skills
• Cultural competence in working with diverse groups and individuals with complex needs
• Comfort with statewide travel across hospital settings
• Ability to lift 10 pounds

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Qualifications

• High School Diploma or GED + 5 years of supervised mental health or social service experience required
• Bachelor’s degree in social work, psychology, education, or human services preferred
• Minimum 21 years of age
• Valid driver’s license, reliable transportation, and proof of automobile insurance

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What We Offer

• Generous Time Off
• Vacation, sick, personal, and holiday leave

• Wellness Benefits
• Every other Friday off (paid wellness day)
• Employee Assistance Program (EAP)
• Fitness reimbursement

• Insurance
• Health, dental, and vision
• Flexible spending accounts (healthcare and dependent care)
• Additional life insurance
• Substantial employer contribution toward health insurance premiums

• Retirement
• 401(k) and Roth options

• Professional Growth
• Tuition assistance
• Continuing education opportunities

• Loan Forgiveness
• Eligible through the National Health Service Corps (NHSC)

Hospice Social Worker / LCSW / PRN