The Care Manager is responsible for providing direct casework to Holocaust survivor clients, including intake, needs assessment, and service plan implementation. They must also perform field visits, maintain accurate records, and collaborate with community agencies to ensure effective service delivery.
Requirements summary
A Bachelor's degree is required, with a Master's degree preferred, along with at least two years of relevant work experience. Candidates must be fluent in both written and oral Russian and possess strong organizational and computer skills.
bachelor degreepostgraduate degreeDocumentationMicrosoft OfficeOrganizational skillsAttention to detailInterpersonal communicationCase managementNeeds assessmentClient advocacyCommunity resource coordinationRussian language
Job description
Senior Services - Bilingual Care Manager The Care Manager is directly responsible to her/his supervisor who assigns cases, reviews case management and administrative work and offers regularly scheduled supervision as well as additional consultation on an as needed basis.
The CARE Manager is expected to carry out routine assignments independently within the Agency’s program policies and procedures and within her/his scope of responsibility.
The Care Manager will carry a full caseload of Holocaust survivor clients.
Essential Functions: Provide direct casework to survivor clients/families in accordance with the Client Management Process.
Includes intake and needs assessment process (formulating service plans); implementing service plan; and, evaluating the course and results of the service.
Home and field visits required.
Perform all related activities that serve to benefit the clients including program-related case management.
This may include contacting and working with other agencies/ facilities/individuals (referrals and ongoing collaboration); making full use of JSSA’s resources; including arranging for homemaker, escorted transportation, etc.; providing information about other community resources (medical assistance, food stamps, transportation, nursing homes, etc.); and, serving as a client advocate as appropriate.
Document all service provision in MyEvolv in accordance with the Client Management Process.
Prepare and maintain current and accurate records, case recordings and statistics.
Maintain professional boundaries and client confidentiality at all times.
Act as a resource to other JSSA professional staff on community resources, case management functions, etc. as assigned.
Submit all required forms and statistics on a timely basis.
Participate in department staffing, case conferences/consultation meetings as appropriate as well as in program related meetings and planning.
Establish close working contacts in the community, in order to benefit service delivery for clients.
Minimum Education, Licensure, and Work Experience Required: Bachelor’s Degree required; Master’s preferred.
Organizational and attention to deal.
Written and oral fluency in Russian language required.
At least two years relevant work experience.
Proficient with computers; Microsoft Office.
Benefits
Competitive salary
Professional development
Benefits package
Work-life balance
Salary 55-60K The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years.
A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families.
JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services.
We are a growing Agency and strive to be an Employer of Choice.
As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development.
We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance.
