Case Manager - 5026

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope.

Responsibilities

• Managing a caseload of 14-18 individuals and families with chronic homelessness history
• Complete assessments and service plans and conduct reviews in collaboration with clients. Service plans contain relevant and measurable goals and objectives, including the client’s expressed goals, based upon strengths, problems, and needs.
• Provide timely services to clients that are consistent with those recommended and described in service plans and reviews.
• Document and maintain updated information about active medications and medical diagnoses, service providers, emergency contacts, and entitlements for all clients.
• Document progress notes for all encounters and services provided to clients, and meet monthly reporting requirements including timely documentation and engagement with full caseload
• Conduct at least 1 face-to-face contact per month per client or more if required by service plan, conduct at least one home visit every month and one formal home visit every three months
• Assess ongoing eligibility for various entitlements and resources for caseload and complete applications in collaboration with clients
• Assist clients with Representative Payee services including budgeting and financial education
• Complete Medication Monitoring Training within 3-6 months of hire and assist clients with Medication Monitoring on a daily, weekly, or as needed basis
• Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services, and make referrals to additional services when necessary (ACT, IMT, AOT, Detox, rehabilitation programs, Home Care Services, etc.)