Case Manager_ 5019

• Client Engagement
• Conduct outreach consistently
• Demonstrate ability to establish rapport, gain trust and provide follow-up.

• Reporting & Administration
• Complete monthly reports and additional reports as assigned.
• Report to and meet with Supervisor monthly.
• Perform other duties as assigned by the manager.
• Maintain database records in Salesforce, and Cares in addition physical case record.

• Education & Training
• Participate in both internal and external training.
• Complete annual certifications (Mental Health, Mandated reporter)
• Maintain knowledge of client services (PA, Medical, Mental health)

Physical requirements

• Ability to use a computer for prolonged periods
• Ability to occasionally lift and / or move up to 10lbs
• Ability to stand, walk or sit for long periods of time
• Ability to climb five flights of stairs, if required to conduct home visits and/or field visits
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/ or field work

• BronxWorks seeks to build an inclusive organization grounded in respect for differences.
• BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law.
• This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.
• We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law.
• If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org [hrbenefits@bronxworks.org].

Registered Nurse - Memory Disorders