Job detail

Housing Navigator

CCHC Online

#Case Management #Social Services #Homeless Services #Permanent Supportive Housing #HMIS #Subsidized Housing #Substance Abuse Support #Housing Navigator #DAP Format

Quick overview

Engage and assist homeless individuals in transitioning from temporary shelters or hotels into short-term and permanent supportive housing. Coordinate lease signings, document procurement, and maintain accurate case notes and HMIS data.

Requirements summary

Requires a Bachelor's degree and at least two years of experience in social services, preferably working with homeless or high-risk populations. Must possess a valid driver's license, automobile, and vehicle insurance.

bachelor degreeCase ManagementCrisis InterventionInteragency CollaborationReferral ManagementTenant Rights EducationHousing NavigationHMIS Data EntryDAP Documentation

Job description

Position Summary

The Housing Navigators will engage and assist homeless participants identified by stake holders who are in hotels, shelters, and other locations into housing. This will include supporting individuals as they move into a short-term housing solution first and maintaining contact and engagement as required to assist the participant with transitioning from short-term housing to either permanent supportive housing or subsidized housing.

Minimum Qualifications

Bachelor’s degree plus two (2) years’ experience in social services (case management experienced preferred). Experience serving homeless, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred. An automobile, valid Driver’s License and vehicle insurance coverage is required. Occasional late or weekend hours may be required.

Responsibilities

Receive referrals for families and individuals experiencing homelessness through sake holders.
Orient households to the housing process and to the rights and responsibility of tenancy.
Assist the household in scheduling and arranging travel appointments for unit viewings and lease signings.
Review and explain lease and other housing documents with the household.
Collaborate with housing providers to learn what documents are needed for the program and help household obtain documents, as conditions allow. This includes assisting with obtaining identification documents and completing intake paperwork.
Enter all case notes using the DAP format.
Collaborates with housing programs to assist former participants if any issues should arise with housing placement.
Ensures effective communication with participants, providers, landlords, and Stake holders.
Enters accurate and timely data for assigned households into HMIS. CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.