University of Rochester
Location
Niagara Falls, New York
Salary
$19 - $26 / HOUR
The Senior Psychiatric Case Manager provides consultation on community resources and assists families in accessing behavioral health services. Responsibilities include managing referrals, documenting patient progress in electronic records, and conducting community-based visits for youth advocacy.
Requires an Associate's degree in a health-related field and 2-3 years of experience as a psychiatric case manager. A valid New York State Driver's License and access to a vehicle are mandatory.
The Senior Psychiatric Case Manager position is based in Pediatric Behavioral Health & Wellness which is a part of the clinical services of the Department of Psychiatry. The service provides outpatient behavioral health care to patients and their families from a wide geographic area. The Sr Psychiatric Case Manager will support ambulatory clinicians and the families they serve by providing consultation on community resources, preparing, submitting, and following up on referrals, and participating in appointments and community-based visits when clinically indicated. The Senior Psychiatric Case Manager must subscribe to UR Medicine ICARE values, including creating a culturally competent environment by treating patients, families, trainees, and co-workers with sensitivity and appropriate attention to cultural differences. The schedule for this position is generally Monday-Friday, 8:30 am-5 pm with occasional evening and weekend hours. ESSENTIAL FUNCTIONS Provide consultation to clinicians regarding community resources for their patients and patients’ families Meet with patients and/or caregivers to provide support and to assist with paperwork, correspondence, etc., necessary to ensure linkage to appropriate resources; as well as assist with access to urgently needed resources (e.g., food, housing, medical care). For patients in acute crisis, collect information, prepare referrals, and follow-up on referrals to county-based OMH services, Health Homes, Preventive Services, Residential Treatment Facilities (RTF) and Residential Treatment Centers (RTC) Responsible for documenting patient and family contacts and patient progress in the electronic medical record Participate in evaluation and treatment appointments with mental health clinicians and patients/families as needed (e.g., to share information about community resources and programs) Make community-based visits when clinically indicated to support youth and family advocacy efforts (e.g., school visits, CSE meetings, DHS) Make collateral contacts for new and existing patients and families. Collateral contacts may include Child Protective Caseworkers, Foster Care Caseworkers, other DSS Caseworkers, probation officers, pediatricians and nurse practitioners, and school personnel. Provide outpatient telephone screens to families seeking services for their child or adolescent. Participate in designated meetings, e.g., monthly Child and Adolescent Outpatient Services Meeting, weekly Treatment Team Meetings, Patient Support Team Meeting; and other duties as assigned (e.g., updating community resource manual) MINIMUM EDUCATION & EXPERIENCE Associate's degree in health-related field, 2-3 years’ experience as a psychiatric case manager; or an equivalent combination of education and experience required 2-3 years’ experience as a psychiatric case manager; or an equivalent combination of education and experience required Lived experience working with the mental health system related to a family member preferred KNOWLEDGE, SKILLS AND ABILITIES Must possess a valid New York State Driver's License and access to automobile required. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
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