Job detail

Community Transition Liaison Program Case Assistant/Administrative Support

Old Colony Elder Services

#Case Management #Data Entry #Administrative Support #Microsoft Office Suite #Social Services #Public Benefits #Case Assistant #Housing Applications

Quick overview

Provides administrative support to the Community Transition Liaison team, including data entry and case documentation. Assists consumers with public benefit applications and housing submissions while accompanying liaisons on facility visits.

Requirements summary

Requires a high school diploma or equivalent, with an associate degree preferred and at least one year of relevant experience. Must have reliable transportation and a secure home internet connection.

high schoolassociate degreeWritten CommunicationVerbal CommunicationConfidentialityData EntryComputer SkillsMicrosoft Office SuiteAdministrative SupportCase DocumentationFinancial Data AnalysisOffice Procedures

Job description

OCES is growing!
We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.
APPLY NOW during this exciting time!
OCES supports older adults and individuals with disabilities by providing vital information and coordination of services.
By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.
Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.
Job Summary: The Community Transition Liaison Program (CTLP) Case Assistant is responsible for providing administrative support to the assigned CTLP team and performing related functions as assigned by the program management.
Job Duties/Responsibilities: Supports the Community Transition Liaison to operate at the top of their role and responsibility Accompanies the Liaison on nursing facility visits as needed Provides additional support to the Liaison for complex cases Gathers documentation needed to assist the consumer in applying for public benefits Assists the consumer in completing and submitting housing applications Conducts administrative duties as needed by Liaison, including data entry into EOEA-designated cloud-based data enterprise system Ensures case documentation meets the standards set forth by the Executive Office of Elder Affairs for the Community Transition Liaison Program Providing accurate reports as required by the department Assist staff in tracking waivers and recipient choice forms as needed Other duties as assigned Required Knowledge/Skills/Abilities Excellent computer skills Excellent verbal and written communication skills Ability to respect the workplace and providers with privacy and confidentiality Ability to deal effectively with statistical and financial data Knowledge of general office procedures and equipment.
Proficient with Microsoft Office Suite or related software.
Education/Experience: High School diploma or equivalent Associate degree preferred Minimum one year of relevant experience Work Environment: May need to work on-site at times as needed Prolonged periods of sitting at a desk and working on a computer Must be able to lift-up to 25 pounds at times Ability to travel and reliable means of transportation Must have personal computer with secure internet access at home OCES' Core Values: At OCES, all employees must demonstrate the organization's commitment to CARE: Commitment to staff, consumers, and the community Accountability, collaboration, and adaptability Respect, decency, and concern for others Equity, justice, and inclusion for all

Community Transition Liaison Program Case Assistant/Administrative Support

Quick overview

Requirements summary

Job description

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