Case Manager_ 5046

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

• Join our dedicated team at Bronxworks Adult Protectives program and be a part of a vital mission that makes a difference in the lives of vulnerable adults.
• We are looking for compassionate and skilled individuals who are committed to making a positive impact in the lives of the most vulnerable adults.
• Together, we can create a safer and more supportive environment for those in need.
• The primary goal of the Adult Protective Services program is to provide timely and effective intervention for at-risk adults living within the community.
• We aim to prevent harm and foster an environment of safety and security through comprehensive assessment, and intervention tailored to the individual needs.

Responsibilities

· Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.

· Manage a case load and monitor and document client progress toward service plan goals.

· Monitor risk and assess the status of current service plans as well as update/ revise the service plans as the client's needs change

· Assess and refer clients to appropriate services which include, but limited to

Deep cleaning, home health services, legal services, mental/ medical care

· Utilize motivational interviewing in order to complete assessments and service plans

· Ensure that services plans are completed within 30 days and service plans reviews are completed every 6 month

· Maintain familiarity with program resources available on- and off-site.

· Travel all 5 boroughs in NYC.

Job Title

• Case
• Manager
• Job
• Code: 0117
• Grade:
• I
• Status: Non-Exempt

Department: Eviction Prevention, Access to

Benefits, & Homelessness Prevention Program

• Adult
• Protective
• Services
• Site: 630 Jackson Avenue

Work Hours: Monday-Friday 9 am – 5 pm,

Some evenings and Weekends will be

required Supervisor: Case Management Supervisor

· Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers.

· Conduct home visits as required by contract and weekly telephonic communication.

· Complete program reports on a monthly basis, or more frequently as required.

· Monitor risk and assess the status of current service plans as well as update/ revise the service plans as the client's needs change.

· Seek appropriate guidance from the supervisor in situations requiring clarification and consultation.

· Review, and sign off on, service plans and psycho-social assessments as assigned.

· Report to, and meet with, supervisor on a monthly basis.

· Complete initial home visits within 24-48 hours of assignment

· Document all communication with clients within 24 hours in ETO database

· Become a BronxWorks Approved Driver in order to drive agency vehicle. Must be comfortable with operating agency vehicle

· Perform additional duties as assigned.

Qualifications

· Bachelor's degree in social work or other related fields of study.

· 4-years of experience in case management or in another related field of work.

· Certified child abuse, and neglect mandated reporter, or ability to obtain certification within 3 months of employment.

· Enrollment in MSW program preferred.

· Possess a clean valid driver’s license and be willing to drive a company vehicle.

· Engaging personality and detailed orientated skills are essential.

· Strong oral and written communication, time management and organizational skills are necessary.

· Proficiency in Microsoft Office suite and other standard business technology is required.

Skills / Abilities

· Ability to use a computer for prolonged periods.

· Ability to occasionally lift and/or move up to 10 pounds.

· Ability to stand, walk, or sit for long periods of time.

· Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork.

· Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.

· Ability to bend and retrieve objects and/or documents.

• BronxWorks seeks to build an inclusive organization grounded in respect for differences.
• BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law.
• This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.
• We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law.
• If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.