Case Manager - 5041

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

The BronxWorks Homeless Outreach Team (HOT) is a mobile unit that works with homeless individuals on the streets, 24 hours a day, 365 days a year. Since 1995, we have helped street homeless people obtain appropriate services, move to safer environments, and get placed in permanent or long-term transitional housing. The team is composed of outreach workers, case managers and social workers and also partners with psychiatric and medical providers to connect clients with appropriate care.

Responsibilities

• Independently manage a caseload
• Conduct comprehensive intake assessments
• Conduct regular field visits to engage and build rapport with chronically homeless individuals
• Work with clients to develop goals and service plans
• Provide referrals and direct assistance to support clients applying and/or attending appointments for: mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing
• Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals
• Maintain familiarity with social services and resources available both on-site and in the community
• Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required
• Attend regular supervision sessions with direct supervisor
• Drive agency vehicle to and from client locations and appointments
• Perform additional duties as assigned

Qualifications

• Bachelor’s degree in social work or a related field of study
• Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points