Job detail

Orthopaedic Clinic - Patient Registration

DMOS Orthopaedic Centers

#Full-Time #Criminal Background Check #Front Office #Patient Registration #TB Test #Profit Sharing #Reference Checks #PTO Accrual #401k Match #Medical Facility #Education Verification #Check In Process

Full Time On Site 0-2 yrsPosted 3 months ago

Location

Norwalk, Iowa

Quick overview

The role involves assisting patients with the check-in process for general orthopaedic appointments and supporting the Urgent Injury Clinic, focusing on creating a welcoming environment and maintaining efficient communication with patients and providers. Responsibilities include obtaining necessary paperwork from patients and managing interactions that may sometimes be challenging.

Requirements summary

Candidates must display a high level of professionalism, possess the ability to multi-task while staying organized, and practice active listening skills. Prior experience in a medical front office role or similar setting is preferred for this dependable position.

DependabilityMulti-taskingOrganizationListeningProfessionalismPatient CommunicationComputer WorkAsking Clarifying Questions

Job description

As part of our Patient Registration team at our Norwalk office, you will be responsible for assisting patients with the check in process for general clinic appointments and provide support to the Urgent Injury Clinic. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. You are passionate about providing an outstanding experience for our patients. This is a full-time opportunity at our Norwalk Clinic, opening summer 2026.

Norwalk Clinic hours will be Monday - Friday, 8am-5pm. The scheduled hours of the Urgent Injury Clinic are Monday - Thursday 10am-6pm, Friday 10am-5pm and Saturday 8am-12pm.

Here is What You Can Expect

Providing and obtaining necessary paperwork from patients for their orthopaedic appointment.
Communicating with patients that may not be pleasant at times, yet are grateful for our guidance and assistance in getting them back to living.
Sitting at a desk for extended periods of time working on a computer, that may seem unnatural.

What We're Looking For

Professional. Display a high-level of professionalism when interacting with patients and clinical staff members.
Multi-tasker. Ability to handle multiple tasks at one time while staying organized.
Experience. Prior experience working in a medical front office role or similar, preferred.
Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers.
Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.

Why DMOS?
Consistent schedule
Friendly, fun and dedicated peers
Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)
We celebrated 70 years of orthopaedic care in 2025!

Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!

DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.

We value your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email HumanResources@DMOS.com for more questions.

Benefits

Dental Insurance
Paid Holidays
Health Insurance
Vision Insurance
401k
PTO