Job detail

Support Services Coordinator

Damar Services, Inc.

#Case Management #Behavioral Health #ISP #Documentation #Regulatory Compliance #Safety Compliance #Invoicing #Assessment #Crisis Management

Quick overview

The Support Services Coordinator manages independent contractor services, monitors client needs, and ensures compliance with regulatory guidelines and individual service plans. They also perform administrative tasks, conduct client assessments, and respond to crisis situations to ensure the health and safety of individuals served.

Requirements summary

Candidates must possess at least a high school diploma or GED with four years of relevant experience, or an associate degree with two years of experience. A valid driver's license and a clean criminal background check are also required.

high schoolassociate degreebachelor degreeDocumentationInterpersonal skillsConflict resolutionDetail orientedRegulatory complianceData entryCase managementCrisis managementBehavioral healthClient assessmentVerbal interventionPhysical management techniques

Job description

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives.Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services.
We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best.
It’s no surprise Damar has been named a Top Workplace for several years!
Ready to make a real difference?Join us in empowering individuals with intellectual and developmental disabilities or autism.
Damar is looking for a talented, motivated, and detail oriented Support Services Coordinator to be responsible for performing a variety of para-professional tasks related to the care of individuals served by Damar.
This includes participation in activities that promote the development of appropriate daily living, self-help, and social skills of clients.
Job responsibilities include the performance of duties related to the physical health and well-being of each resident served.
Here are just a few of the benefits you'll enjoy at Damar: Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy Comprehensive training in verbal intervention and physical management techniques Medical, Dental, and Vision Insurance options Up to $3,000 per year in Tuition Assistance Save for your retirement with our 401(k) Plan Participation Take care of loved ones through our Damar provided Life Insurance and additional voluntary options Short-Term and Long-Term Disability Insurance options Paid Holidays to spend time with loved ones Paid Time Off (PTO) for rest and renewal Remarkable ways you will be making a difference: Assisting families with selecting an independent contractor to provide services as defined by the NOA Monitoring independent contractor hours to ensure service match the family’s needs and do not exceed the NOA Reviewing contractor invoices and processing for payment Evaluating contracted services to ensure independent contractor is fulfilling contract terms and complying with regulatory guidelines Ensuring ISP/BSPs of assigned clients are implemented Notifying appropriate management and regulatory agencies of incidents within the required timeframes as determined by regulatory agencies and/or Damar policies Monitoring client’s finances and ensuring expenses are paid in a timely manner, if required Conducting bi-weekly assessments to ensure client and family satisfaction Auditing client files on a monthly basis or more frequently as needed Assisting staff and clients in maintaining a safe, healthy and clean-living environment, as needed Effectively responding to and managing crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention or physical management techniques What you need to be considered: Meet one of the following: High School Diploma/GED combined with four years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population Associate’s degree or 48 completed credit hours combined with two years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population Bachelor’s degree (preferred) Be at least 18 to work in our Community Living and Support Services program and at least 21 to work in our Children's Residential program Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving) Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions Successfully complete a pre-employment physical Favorably meet and maintain Damar’s background screening #DSCommunity #DSLeadership

Support Services Coordinator

Quick overview

Requirements summary

Job description

Benefits

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