Case Manager - RWA Harlem

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Are you ready to embark on a new career endeavor?

The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs.

The Doe Fund is currently seeking a high-energy, self-motivated, experienced Case Manager to join our team. The successful candidate will have experience working with formerly incarcerated individuals, Mental Health Organizations, Homeless Services, and/or Housing organizations. This position will be based out of our Harlem Center for Opportunity in Manhattan.

Responsibilities

• Manage a caseload of clients; monitor their progress toward meeting goals established in their service plans and their participation is required RWA program components
• Research and coordinate access to outside referral sources for Mental Health, Substance Recovery, Benefits, Entitlements, and Primary Care services.
• Communicate with DHS and other agencies as needed.
• Collaborate with clients; provide assistance in goal setting and self-development; work as a team with other staff to achieve program-wide participation, employment, housing, graduation, retention, and other program goals.
• Organize and facilitate caseload and other groups on various topics.
• Maintain current, accurate, complete, and timely documentation of trainee progress in charts and case-noting databases (TDF’s Client Tracking Database and DHS’s CARES).
• Provide crisis intervention to clients in order to resolve any issues or concerns that may arise.
• Perform other duties as assigned.

Qualifications

• A High School Diploma is required. Bachelor’s degree with a major in Psychology, Sociology, Counseling, Social Work, or other Human Services concentration preferred.
• At least 2+ years of experience in Human Services/Case Management
• Experience working with challenging high-service needs populations preferred