Certified Medical Assistant - High Risk Breast Cancer

• Description Summary The Certified Medical Assistant (CMA) with a focus on High-Risk Breast Cancer is an essential member of our multidisciplinary healthcare team, providing clinical and administrative support to individuals at increased risk for breast cancer.
• The CMA assists with patient intake, coordinates appointments and follow-up, performs vital signs and specimen collection, and supports patient education on hereditary risk and cancer prevention.
• Minnesota Women’s Care is a private, patient-focused practice offering personalized, state-of-the-art medical care in a welcoming and supportive environment.
• This position offers the opportunity to build meaningful relationships with high-risk patients, collaborate with nurses, advanced practice providers, and physicians, and play a key role in advancing hereditary breast cancer prevention and early detection in our community.
• It requires strong communication skills, attention to detail, and a commitment to patient-centered care

• Key Clinical Responsibilities
• Welcome and intake high-risk breast cancer patients. Obtain and record vital signs, medical histories, and risk factors. ? Prepare exam rooms, equipment, and patients; assist providers as needed.
• Maintain infection control and safety standards; keep exam rooms clean and well-stocked.
• Communicate with patients about concerns. Collect information and relay it to the provider professionally and efficiently, while ensuring quality control measures are in place.
• Coordinate and schedule imaging, referrals, and follow-ups.
• Perform phlebotomy and basic procedures as ordered.
• Accurately document all clinical and administrative tasks in the electronic health record.
• Provide patients, families, and the care team with education, clear instructions, and resources on hereditary breast cancer risk and prevention.
• Complete administrative duties, including prescription processing, forms, records, and billing.
• Participate in team meetings, quality improvement initiatives, and provide support to other multidisciplinary care teams as needed.
• Obtain and document patient data accurately and promptly.
• Prepare and assist patients with exams, tests, and procedures as needed.
• Provide patients with instructions for preparing for specific procedures and tests, as appropriate.
• Process prescriptions as directed by the provider.
• Complete FMLA paperwork and produce any work, school, and insurance letters for patients as requested.
• Obtain records and ROIs for patients transferring to MNWC for care. Call referring clinics for urgent requests.
• Fax urgent records as requested.
• Completes care team calls promptly and assist with other care teams as needed.
• Other duties as assigned by the supervisor

Requirements

• Required Qualifications
• Minimum 1-2 years of experience working as a Certified Medical Assistant (CMA) or in a similar clinical support role preferred, ideally in women’s health, oncology, or genetics focused settings.
• Graduation from an accredited Medical Assistant program.
• Current Medical Assistant certification and current CPR/BLS certification.
• Demonstrated ability to understand and follow established policies, procedures, and clinical protocols.
• Proven ability to work collaboratively with physicians, nurses, advanced practice providers, and administrative staff in a busy and complex environment, demonstrating tact, professionalism, and excellent interpersonal skills.
• Strong documentation skills.
• Commitment to clinical excellence, patient safety, and maintaining the highest standards of professional practice.
• Excellent written and oral communication skills, including the ability to explain clinical instructions and provide support to patients and families.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Good judgment with the ability to recognize urgent situations and escalate concerns appropriately.
• Flexible, solutions-oriented team player with adaptability to changing clinical needs.
• Work is performed in a medical office setting using standard medical equipment.
• The risk of exposure to blood and body fluids is present.

• Teamwork and Development
• Demonstrates the ability to be proactive, supportive, and collaborative.
• Share knowledge, promote positivity, and take personal responsibility for your professional development.
• Demonstrates the ability to seek and value open, honest communication and constructive feedback promptly.
• Provide outstanding communication, documentation, education, and care to all patients.
• Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others.