HOPE Community Services, Inc.
Location
Oklahoma City, Oklahoma
Salary
$25 - $26 / HOUR
The Mobile Crisis Case Manager provides crisis intervention, advocacy, and case management services to individuals experiencing behavioral health or substance use crises. They coordinate care with first responders and community partners to promote stabilization and prevent unnecessary hospitalizations.
Candidates must hold a DMHSAS Case Manager II Certification and meet all ODMHSAS and HOPE requirements. A valid Oklahoma driver's license and the ability to maintain insurance requirements are also mandatory.
EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political , sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.
As a Mobile Crisis Team Case Manager, you will provide crisis intervention, case management, and advocacy services to individuals in need of behavioral health or co-occurring support. You will respond to crisis calls—via phone, iPad, or in person—to de-escalate situations, connect clients to appropriate levels of care, and promote stabilization and recovery. You’ll work closely with first responders, community partners, and the HOPE team to coordinate care, prevent unnecessary hospitalizations, and help clients access the resources they need to maintain stability and independence. This position requires professionalism, compassion, and the ability to remain calm and effective in high-pressure situations.
About the Urgent Recovery Center The Urgent Recovery Center (URC) is a crucial component of HOPE Community Services' mission to provide immediate, short-term stabilization and support for individuals experiencing a mental health or substance use crisis. The URC operates as a safe and welcoming space where clients receive peer-based support, resources, and care coordination to assist them in their recovery journey. Our goal is to create a recovery-focused environment that is trauma-informed, supportive, and equipped to meet the diverse needs of individuals in crisis.
Must meet ODMHSAS and HOPE requirements for Case Manager II Must obtain and maintain DMHSAS Case Manager II Certification Must possess a valid Oklahoma driver’s license and meet HOPE insurance requirements
Skills and Abilities Ability to relate effectively to individuals experiencing mental illness and/or substance use challenges Strong verbal de-escalation and crisis intervention skills Ability to collaborate with interdisciplinary teams and community partners Compassionate, trauma-informed approach to care Excellent documentation and time management skills
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