Beth Israel Lahey Health
Location
Boston, Massachusetts
Salary
$22 - $29 / HOUR
This role provides secretarial and administrative support to Directors and other leadership roles within the Pharmacy Department, involving extensive interaction with diverse populations including staff, practitioners, and external customers. Essential duties include managing communications, scheduling meetings, preparing complex documents, maintaining records and databases, and coordinating department events.
A High School diploma or GED is required, though an Associate's degree is preferred, along with 3-5 years of related work experience. Candidates must possess advanced skills in Microsoft applications for complex document production, analysis, and database maintenance.
Provides secretarial and administrative support to Directors and other leadership roles in the Pharmacy Department at BIDMC. Involves extensive interaction with diverse populations including all pharmacy staff, medical practitioners, medical center staff, external customers, and visitors. Essential Responsibilities: Answers and screens telephone calls. Takes accurate messages or directs the call to the appropriate person. Greets and directs patients/families, visitors, and staff. Responds to requests in a timely manner and provide clear and accurate information within the scope of knowledge and authority. Types correspondence, forms, reports, manuscripts, or other materials that may require complex formatting. Prepares documents with stylized formats, lettering, or graphics using specialized commercial software, such as desktop publishing or graphics packages. Proofreads and edits materials for grammar, punctuation, and spelling. Schedules appointments and meetings and maintains personal calendars for manager/director(s). Organizes conference calls and meetings, sometimes with large numbers of participants. Reserves meeting locations and equipment. Prepares meeting agenda and other materials. Prepares travel arrangements as needed. Organizes and schedules conferences, seminars, or other department-sponsored programs or events. Coordinates all necessary arrangements: location, registration forms, and fees, agenda, refreshments, materials, and equipment. Maintains departmental files, records, and databases. Enters information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed. Maintains department reference library of books, journals, and other materials. Other duties as assigned by the department. Required Qualifications: High School diploma or GED required. Associate's degree preferred. 3-5 years of related work experience required. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access, and other web-based applications. May produce complex documents, perform analysis and maintain databases.
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