Job detail

Behavioral Health Outreach Specialist

Heritage Behavioral Health Center

#Case Management #Behavioral Health #Outreach #Documentation #Mental Health #Harm Reduction #Crisis Response #De-escalation #Substance Use Disorders

Quick overview

The specialist provides person-centered outreach, early intervention, and supportive services to individuals experiencing substance use and mental health challenges in community settings. They also collaborate with social service agencies and healthcare providers to assist clients with daily living skills, crisis response, and resource navigation.

Requirements summary

Candidates must have a high school diploma with at least 5 years of relevant experience, or a bachelor's degree in a human services field. A Recovery Support Specialist (CRSS) credential, a valid driver's license, and reliable transportation are required.

high schoolbachelor degreeCommunicationOutreachDocumentationDe-escalationProblem-solvingCommunity integrationTime managementCrisis interventionMental health supportCase managementSafety planningEarly interventionCultural competenceHarm reductionSubstance use counseling

Job description

Behavioral Health Outreach Specialist – Decatur, Illinois Full-Time | Every Other Friday Off (Paid Wellness Day)

Heritage Behavioral Health Center is seeking a mission-driven Behavioral Health Outreach Specialist to join our expanding community-based team. In this role, you will provide person-centered outreach, early intervention, and supportive services to adolescents and adults experiencing high-risk substance use, severe mental health symptoms, and individuals presenting with first-episode psychosis.

This position meets clients where they are—in homes, community settings, hospitals, shelters, and other natural environments—to promote stability, independence, and meaningful recovery.

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Core responsibilities
Provide individualized, recovery-focused outreach in community settings, including to individuals disengaged from services.
Assist clients with developing daily living skills, symptom management strategies, and community integration skills.
Provide early intervention and support for individuals experiencing first-episode psychosis.
Collaborate with social service agencies, healthcare providers, crisis teams, and community partners.
Support clients in navigating benefits, housing, transportation, and employment-related services.
Complete accurate, timely documentation in compliance with agency and regulatory standards.
Monitor progress and adjust interventions based on client needs and goals.
Provide crisis response, de-escalation, and safety planning in the community.
Advocate for client needs while promoting empowerment and self-determination.

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Knowledge, skills, and abilities

Knowledge
Understanding of substance use disorders, harm reduction, recovery principles, and community-based models of care.
Familiarity with symptoms associated with severe mental illness, including psychosis and co-occurring disorders.
Knowledge of local social service systems, healthcare networks, and benefits programs.

SKILLS
Strong communication and interpersonal skills with diverse populations.

Behavioral Health Outreach Specialist

Quick overview

Requirements summary

Job description

Benefits

Qualifications

SALARY • High School + 5 Years Experience

Schedule

About heritage behavioral health center

Comprehensive benefits

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