Residential Support Aide

Job Title

• Residential
• Aide
• Reports To:
• Director of
• Residential
• Aide
• Services
• Department:
• Residential
• Location:
• On-site,
• Lynchburg,
• VA
• Employment
• Type: Full-time | Part-time | Hourly | Non-Exempt Job Summary The Residential Aide plays a vital role in ensuring a safe, structured, and supportive environment for clients in a residential addiction recovery setting. This position involves continuous client care, supervision, and role modeling, with responsibilities increasing progressively through the R.I.S.E. (Raising Initiative Skills for Elevation) Program. The Residential Aide is responsible for monitoring the therapeutic milieu and client activities, responding to client crises and emergencies as needed, and transporting clients to outside activities, evening AA meetings, and appointments as needed. This position requires the individual to possess good communication skills and boundaries within the scope and setting of the therapeutic community. This position assures a safe and drug-free environment and provides life skills and self-help group education. Key Responsibilities Ensure client well-being and safety by providing a structured, positive, and supportive environment. Act as a resource for new clients, facilitating their integration into the program. Participate actively as a member of the multidisciplinary treatment team. Demonstrate professionalism, empathy, and strong boundaries with clients at all times. Maintain confidentiality and adhere to HIPAA and 42 CFR Part 2 guidelines. Document activities, observations, and client behaviors accurately and timely in the Kipu system. Assist with admissions, including body searches, personal property checks, and completing inventory checklists. Ensure regular safety rounds and adherence to supervision intervals. Assist in promoting life skills and discharge planning. Perform all other duties as assigned.

Minimum Qualifications

Education / Credentials High school diploma or equivalent. Current valid driver’s license and insurability. CPR and MANDT certification within 90 days of hire (training provided). Experience Minimum one year of experience in a behavioral healthcare or addiction recovery setting. Familiarity with addiction treatment and the recovery process is preferred. Knowledge / Skills Strong organizational, communication, and documentation skills. Ability to empathize with clients while maintaining professional boundaries. Proficiency in Microsoft Office and EHR/EMR systems (e.g., Kipu). Crisis de-escalation and problem-solving abilities. Commitment to promoting diversity, inclusion, and a collaborative work environment. Working Conditions Direct care position Full-time, Part-time, 24-40 hours per week, shift work 7:00am-3:30pm, 3:00-11:30pm or 11:00pm-7:30am. Residential Aides may be scheduled for any shift, Sunday through Saturday, based on operational needs. Flexibility to work varying shifts, including weekends and holidays, is required. Employees are expected to report on time and participate in shift-to-shift communication to ensure continuity of care. Schedule adjustments or additional hours may be required based on census, staffing, or program needs. Ability to ascend and descend stairs multiple times throughout the workday. Ability to lift, carry, and move client luggage and personal belongings weighing approximately 20 to 50 pounds, with or without reasonable accommodation. Ability to stand, walk, and move throughout residential facilities for extended periods of time. Ability to safely assist with routine residential tasks in a fast-paced environment. Why This Role Matters Pre-Employment Requirements Mainspring conducts, as required, job-related background checks, drug testing, TB testing, verification of employment history, and/or reference checks prior to employment. Equal Employment Opportunity Statement Mainspring is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. EEO is the Law: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf